Get in Touch
Have questions about DocuMind? We're here to help. Reach out to our team for support, sales inquiries, or partnership opportunities.
Get help with your account or technical issues
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Press inquiries and media resources
Fill out the form below and we'll get back to you within 24 hours.
General: hello@documind.ai
Support: support@documind.ai
Sales: sales@documind.ai
Phone
US: +1 (555) 123-4567
EU: +44 20 1234 5678
Offices
Headquarters:
123 Innovation Way
San Francisco, CA 94107
United States
Europe Office:
456 Tech Street
London EC2A 4BX
United Kingdom
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
24/7 Support for Pro & Enterprise
Our support team is available 24/7 for Pro and Enterprise customers. Get instant help through our live chat or schedule a call.
What is your response time?
We typically respond to all inquiries within 24 hours. Pro and Enterprise customers receive priority support with response times under 4 hours.
Do you offer phone support?
Phone support is available for Enterprise customers. All other customers can reach us via email or live chat during business hours.
Can I schedule a demo?
Yes! Our sales team offers personalized demos for teams interested in DocuMind. Contact sales@documind.ai to schedule your demo.
Where can I report bugs?
You can report bugs through our Help Center or by emailing support@documind.ai. Include as much detail as possible to help us resolve the issue quickly.